Alicia Kysylyczyn
River Falls,WI
Summary
Customer-oriented store manager offering multiple years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
17
17
years of professional experience
Work History
Store Manager
Top Ten Liquors
Woodbury, MN
02.2007 - Current
- Maintains the day today operations of a retail liquor store.
- Generates repeat business by responding to customer needs with friendly and knowledgeable service.
- Establishes store tactics and strategies to achieve operational performance and sales goals in an ever changing market.
- Oversees storewide merchandising standards to maintain operational excellence.
- Implemented new, successful business strategies to increase revenue and target new markets.
Special Projects
Top Ten Liquors
Woodbury, Minnesota
- Participated in special projects as needed by senior management.
- Designed marketing materials for special projects and campaigns.
- Collaborated with colleagues across departments on special projects.
- Set up special events for customer appreciations.
- Open multiple new locations following senior management guidelines.
Assistant General Manager
Top Ten Liquors
Blaine, Minnesota
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
Wine Buyer
Top Ten Liquors
Blaine, MN
- Maintained accurate records of all wine purchases and inventory levels.
- Negotiated pricing and contracts for bulk purchases of wines from various vendors.
- Monitored stock levels at all times in order to anticipate any shortages or overages that may occur during peak periods of demand.
- Attended trade shows and tastings to sample new products and build relationships with vendors.
- Created and managed relationships with wineries, distributors, and other suppliers to ensure consistent product quality.
Education
Bachelor of Science - Architecture
University of Minnesota - Twin Cities
Minneapolis, MN05-2004
Skills
- Store operations oversight
- Employee Training
- Store Merchandising
- Revenue Generation
- Loss Prevention
- Operations Management
References
References available upon request.
Timeline
Store Manager
Top Ten Liquors
02.2007 - Current
Special Projects
Top Ten Liquors
Assistant General Manager
Top Ten Liquors
Wine Buyer
Top Ten Liquors
Bachelor of Science - Architecture
University of Minnesota - Twin Cities
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