ALICIA LOPEZ
Gilbert,AZ
Summary
Resourceful and highly organized Executive Assistant with over 10 years of experience supporting C-suite and senior leaders across operations, IT, supply chain, and finance. Proven expertise in managing complex calendars, coordinating cross-functional communication, and preparing executive-level reports. Recognized for exceptional judgment, proactive problem-solving abilities, and a commitment to confidentiality while anticipating leaders' needs to ensure they remain informed, aligned, and effective. Demonstrated track record of enhancing operational efficiency and facilitating seamless workflows in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant
Rogers Corporation
01.2025 - 01.2026
- Supported the President by managing priorities, preparing briefing materials, and ensuring meeting readiness for strategic discussions.
- Managed complex calendars and coordinated meetings across multiple international time zones.
- Planned and facilitated leadership team meetings, quarterly town halls, annual operating plan sessions, and strategy meetings.
- Produced executive-ready agendas, meeting minutes, and presentations for leadership reviews.
- Coordinated domestic and international travel; built detailed itineraries and managed logistics.
- Reconciled corporate credit card statements and processed expense reports in Concur Expense.
- Supported Directors with customer visits, including conference room scheduling and catering coordination.
- Planned and executed team-building events to support engagement and collaboration.
Executive Assistant
MGC Pure Chemicals America, Inc.
01.2022 - 01.2025
- Supported the General Manager and eleven department managers; streamlined communications and issue resolution across departments.
- Drove delayed or at-risk projects to completion by coordinating stakeholders, tracking milestones, and resetting timelines.
- Created SOP's and executive documentation, including agendas, minutes, org charts, presentations, and financial reports.
- Prepared the General Manager for operational reviews and leadership meetings by compiling data, talking points, and pre-reads.
- Consolidated data to produce monthly KPI reports and department updates for leadership.
- Managed multi-department action item lists using Microsoft Planner; tracked owners, due dates, and status updates.
- Coordinated complex cross-department meeting schedules to ensure alignment on agendas and follow-ups.
- Translated operational reports from Japanese to English to support leadership decision-making.
- Arranged domestic and international travel and produced detailed itineraries.
- Reconciled monthly corporate credit card statements and prepared expense reports.
- Coordinated legal document reviews, signature workflows, and compliance processes to meet internal requirements.
Executive Assistant
Isagenix International LLC
01.2016 - 01.2021
- Supported the CIO and SVP of Operations by managing communications, coordinating priorities, and ensuring readiness for strategic and operational meetings.
- Managed multiple executive calendars and coordinated Executive Leadership Team meetings.
- Prepared executive documentation, including agendas, meeting minutes, presentations, and leadership communications.
- Consolidated data to produce monthly KPI reports and department update reports for leadership.
- Coordinated domestic and international travel, including itineraries and logistics.
- Reconciled corporate credit card statements and submitted expense reports in Concur Expense.
- Coordinated conference room scheduling and office supply requests to support IT and Operations teams.
- Planned team-building events for IT and Operations to support engagement and cross-functional collaboration.
Executive Assistant / Accounting
APL Access & Security, Inc.
01.2013 - 01.2016
- Provided executive support to the President, Vice President, and VP of Finance; handled daily administrative and operational support tasks.
- Prepared job costing, service status updates, and reporting documentation to support operations and finance.
- Coordinated employee training schedules and arranged executive travel.
- Entered billing data and reviewed job proposals to ensure accuracy and completeness.
- Processed accounts receivable (A/R) transactions using Sedona software.
- Researched A/R aging reports and performed collection follow-up with customers.
- Applied customer payments and prepared weekly bank deposits.
- Partnered with leadership to improve administrative and operational processes.
Accounts Payable Specialist
Ristal Inc., DBA SelectShops.com
01.2009 - 01.2013
- Reviewed accounts payable invoices; identified pricing discrepancies and resolved variances with supporting documentation.
- Partnered with vendors to correct invoice errors; documented adjustments and maintained clear notes for audit trail and follow-up.
- Resolved disputed invoices and investigated issues related to pending returns and vendor credits.
- Secured and applied credits for product returns and promotional items to ensure accurate vendor balances.
- Entered invoices into QuickBooks and internal databases for payment processing and recordkeeping.
Regional Manager - West Coast
DWELLWORKS
01.2007 - 01.2009
- Managed a network of 200 relocation consultants across the West Coast; coordinated coverage and ensured service consistency.
- Recruited, onboarded, and trained relocation consultants to support high-volume territories and meet client requirements.
- Maintained contractor compliance documentation, including agreements, insurance, DMV checks, and background screenings.
- Evaluated consultant performance and delivered coaching and feedback to improve service quality.
- Developed service documents and procedures (SOP's) based on client requirements and operational standards.
- Coordinated corporate housing logistics, including leasing, utilities setup, and property inspections.
- Resolved service issues, escalations, and client inquiries to maintain customer satisfaction and contract compliance.
Education
Major - Graphic Design
Illinois Institute of Art
01-2000
High School Diploma - undefined
Agro Community High School
01-1999
Skills
- Calendar Management
- Email Management
- Meeting Coordination (Agendas, Minutes, Presentations)
- Travel Coordination (Domestic & International)
- Executive Support & Stakeholder Communication
- Cross-Functional Coordination
- Event Planning & Team Engagement
- Documentation & SOP Development
- KPI Tracking & Executive Reporting
TECHNICAL SKILLS
- Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, Planner)
- Visio, Adobe Acrobat, DocuSign, Zoom, Concur Expense, QuickBooks, Microsoft Dynamics NAV (Navision)
- MediusFlow, Document Locator, Cobblestone, DeepL, Google Translate
Certification
NACPB:
- Bookkeeping Certification - 2024: Earned certification demonstrating proficiency in bookkeeping principles, including journal entries, bank and credit card reconciliations, accounts payable and receivable, payroll fundamentals, and maintaining accurate financial records in accordance with best practices.
- Accounting Principles Certification - 2025: Earned certification demonstrating knowledge of fundamental accounting concepts, including generally accepted accounting principles (GAAP), financial reporting, journal entries, accrual accounting, and internal controls.
IAAP:
- Certified Administrative Professional (CAP) - 2017- 2028: Earned certification demonstrating advanced knowledge of business operations, project coordination, communication, leadership, and organizational management.
- Technology Applications Specialty Certification (TA): Earned certification demonstrating practical expertise in using technology applications to support business operations, streamline workflows, manage digital information, and communicate effectively through modern productivity and collaboration tools.
Timeline
Executive Assistant
Rogers Corporation
01.2025 - 01.2026
Executive Assistant
MGC Pure Chemicals America, Inc.
01.2022 - 01.2025
Executive Assistant
Isagenix International LLC
01.2016 - 01.2021
Executive Assistant / Accounting
APL Access & Security, Inc.
01.2013 - 01.2016
Accounts Payable Specialist
Ristal Inc., DBA SelectShops.com
01.2009 - 01.2013
Regional Manager - West Coast
DWELLWORKS
01.2007 - 01.2009
High School Diploma - undefined
Agro Community High School
Major - Graphic Design
Illinois Institute of Art