Alicia Miranda Saldivar
Bayard
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Murray Hotel
Silver City
09.2021 - Current
- Entered customer data into systems to ensure record accuracy.
- Monitored visitor access control and issued identification badges as needed.
- Greeted customers warmly, creating a welcoming atmosphere.
- Responded to inquiries via phone, email, and in person with professionalism.
- Scheduled appointments for clients and visitors efficiently.
- Processed customer payments through various methods, ensuring accuracy.
- Maintained confidentiality while handling sensitive information.
- Managed office supply inventory, placing orders and monitoring deliveries.
Store Clerk
Dollar General
Santa Clara
08.2020 - 03.2021
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Operated cash register in accordance with company policies and procedures.
- Restocked shelves with inventory as needed.
- Processed customer payments accurately and efficiently.
- Verified that all pricing was accurate before putting items out for sale.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Kept work area clean and organized at all times.
- Ensured compliance with health and safety regulations.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Education
High School Diploma -
Silver High School
Silver City, NM05-2020
Some College (No Degree) - Basics
Western New Mexico University
Silver City, NMSkills
- Data entry
- Visitor management
- Appointment scheduling
- Payment processing
- Confidential information handling
- Customer service
- Cash handling
- Inventory management
- Office organization
- File organization
References
References available upon request.
Timeline
Front Desk Receptionist
Murray Hotel
09.2021 - Current
Store Clerk
Dollar General
08.2020 - 03.2021
High School Diploma -
Silver High School
Some College (No Degree) - Basics
Western New Mexico University