Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALIJAHA EALEY ROBINSON

Stafford

Summary

Dynamic retail professional committed to enhancing customer experiences through effective communication and problem resolution. Proven ability to manage cash transactions accurately while supporting team objectives in fast-paced environments, ensuring high standards of service and operational efficiency.

Overview

7
7
years of professional experience

Work History

Guest Advocate

Target
Missouri City
11.2024 - Current

Delivered fast, friendly, solution-oriented customer service by assisting guests with purchases, returns, and exchanges, enhancing overall guest experience. Operated registers and processed transactions accurately while resolving guest concerns professionally, maintaining clean and organized store environment to support effective team operations.

  • Assisted guests with product inquiries and provided personalized recommendations.
  • Processed transactions accurately using the point-of-sale system.
  • Maintained cleanliness and organization in the sales floor and checkout areas.

Personal Shopper

Walmart Inc.
Stafford
11.2023 - 11.2024

Fulfilled online grocery orders by selecting products, communicating substitutions with customers, and ensuring quality standards were met. Maintained efficiency in fast-paced environment while delivering excellent customer service and collaborating with team members to achieve fulfillment goals.

  • Guided customers in selecting products based on preferences. in selecting products based on preferences and needs.
  • Collaborated with team members to ensure product availability. members to ensure product availability and organization.
  • Navigated store inventory systems to locate items efficiently.

Sales Associate

Designer Shoe Warehouse
Sugar Land
04.2023 - 10.2023

Provided customer service by assisting with product selection, recommending merchandise, and fostering a positive shopping experience. Processed transactions accurately, organized sales floor displays, restocked merchandise, and supported daily operations to meet sales goals.

  • Assisted customers in selecting and fitting footwear to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems at busy retail locations.
  • Managed inventory by organizing stock and ensuring accurate product displays.

Sales Associate

Burkes Outlet
Stafford
05.2019 - 08.2020

Delivered exceptional customer service through assisting with product selection, operating cash registers, processing transactions accurately, restocking merchandise, and maintaining organized displays in a clean, welcoming environment. Collaborated with team members to enhance daily store operations and create a positive shopping experience.

  • Assisted customers in selecting footwear that met their style and comfort needs.
  • Maintained organized displays to enhance the shopping experience for customers.
  • Processed transactions accurately using point-of-sale systems.

Education

Bachelor’s Degree - Health Information Management, Health Informatics

Texas State University
San Marcos, TX
05-2028

Houston City College

Skills

  • Customer Service
  • POS Systems
  • Cash Handling
  • Guest relations
  • Customer engagement
  • Complaint handling
  • Time Management
  • Team Collaboration
  • Attention to detail
  • Adaptability
  • Problem-solving
  • Communication Skills
  • Computer skills

Timeline

Guest Advocate

Target
11.2024 - Current

Personal Shopper

Walmart Inc.
11.2023 - 11.2024

Sales Associate

Designer Shoe Warehouse
04.2023 - 10.2023

Sales Associate

Burkes Outlet
05.2019 - 08.2020

Bachelor’s Degree - Health Information Management, Health Informatics

Texas State University

Houston City College
ALIJAHA EALEY ROBINSON