Alina Mackowiak
Johnson City,TN
Summary
Dependable and courteous finance student with 4+ years of experience offering excellent administrative, customer service and financial management abilities. Trained in customer service operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Quick learner dedicated to success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Austin Springs Spa
Johnson City, TN
03.2023 - Current
- Contribute to the overall success of Austin Springs Spa & Salon by providing excellent customer service skills
- Maintain a standard of cleanliness, positivity, and work ethic through client interactions, reservations, and back bar services
- Flourish in a fast-paced, upscale environment
Sales Associate | Key Holder
Advance Auto Parts
Johnson City, TN
04.2022 - 03.2023
- Assist in merchandising, inventory control, and loss prevention
- Utilize organization and multi-tasking skills
- Handle cash and checks, recognize account payments, and prepare bank deposits
- Open/close the store successfully and independently in a timely manner
Education
BBA - Finance
East Tennessee State University
Johnson City, TN12-2024
High School Diploma -
Oak Hill High School
Oak Hill, WV05-2021
Skills
- Administrative Support
- Front Office Management
- Inventory Control
- Customer Service
- Team Collaboration
- Client Relations
- Data Interpretation & Evaluation
- Portfolio Management
- Investment Principles
- Quality Control
- Cash Flow Management
- Accounting Standards Understanding
Certification
- Certified Nursing Assistant License
- Basic Life Support Certificate through American Red Heart Association (CPR)
References
References available upon request.
Timeline
Front Desk Receptionist
Austin Springs Spa
03.2023 - Current
Sales Associate | Key Holder
Advance Auto Parts
04.2022 - 03.2023
BBA - Finance
East Tennessee State University
High School Diploma -
Oak Hill High School
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