Alisa Hammock
Palmetto,FL
Summary
Proficient and dependable candidate excelling in high-volume dining and team member training. Expert in POS system proficiency and upselling strategies, significantly boosting revenue. Demonstrated ability to build strong customer relationships, enhancing loyalty and repeat business. Skilled in multitasking and effective time management, ensuring seamless service and guest satisfaction.
Overview
7
7
years of professional experience
Work History
Server Trainer
Beach House Bar & Grill
02.2023 - 06.2024
- Trained new team members on restaurant policies, menu items, and ongoing sidework.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Demonstrated strong knowledge of food and beverage menus along with daily/weekly specials.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Supported bartenders with essential tasks and preparing service ticket drinks resulting in more efficient bar operations.
Server Trainer/Bartender
Clearwater Oyster Bar & Grill
08.2021 - 02.2023
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Educated customers on different oyster varieties, flavor profiles, and preparation methods.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Riptydz
08.2017 - 05.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest satisfaction.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.
Education
High School Diploma -
Socastee High School
Myrtle Beach, SC2014
Skills
- High-volume dining
- Team Member Training
- POS System proficiency
- Upselling strategies
- Effective Time Management
- Order Accuracy
- Menu Memorization
- Cash Handling
- Strong multitasking
Timeline
Server Trainer
Beach House Bar & Grill
02.2023 - 06.2024
Server Trainer/Bartender
Clearwater Oyster Bar & Grill
08.2021 - 02.2023
Server
Riptydz
08.2017 - 05.2021
High School Diploma -
Socastee High School
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