Alisha McGinnis
Omaha,NE
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Lead Manager
Casey's
04.2022 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
Team Member
Taco Bell
12.2020 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Associate of Arts - Accounting
Metropolitan Community College
Omaha, NE05.2018
Skills
- Shift Work
- Operational Procedures
- Employee Relationships
- Inventory Accuracy
- Customer Service knowledge
Additional Information
I am passionate about keeping clients in the know and satisfying their needs. I consider how I would want to be talked to and treated when I am consulting with clients. I have a stellar attendance record and a strong work ethic.
Timeline
Shift Lead Manager
Casey's
04.2022 - Current
Team Member
Taco Bell
12.2020 - 03.2022
Associate of Arts - Accounting
Metropolitan Community College