Alison Fazio
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Our Lady of Mount Carmel School
03.2019 - Current
- Provides administrative support to ensure efficient office operation.
- Manages communication, including calls, emails, and correspondence.
- Organizes and schedules appointments and meetings.
- Maintains records and files, ensuring accuracy and confidentiality.
- Assists in preparing reports, presentations, and documents.
- Coordinates travel arrangements and accommodations.
- Handles office supplies and equipment maintenance.
- Use of the FACTS SIS System.
- Payroll
- Offers excellent customer service and support to clients and visitors.
- Implements and maintains office policies and procedures.
Supervisor/Receptionist
Andy's Service Center
01.2011 - Current
- Ordering supplies, customer relations, payroll, helping employees with their job description, scheduling appointment on the compute.
- Handled complaints and questions, and re-directed calls to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
After School Teacher
Our Lady of Mount Carmel School
08.2016 - 03.2025
- I keep an eye on all the children, give them snack, help them with their homework and close up the school when all the children leave for the day.
Home Health Care Aide
Interim HealthCare
01.2018 - 03.2021
- Taking care of a little girl with special needs, going to school with her, transportation, assist her in eating, cleaning up the house when we are there, communicating with the teachers and her parents and taking care of her personal hygiene.
Customer Service/Shift Leader
Rita's Italian Ice
03.2008 - 08.2019
- Customer relations, making the schedule, doing payroll, doing the shift duties such as make ice, clean the machines, counting the register and cleaning at the end of the night.
CCD Teacher
Our Lady of Mount Carmel School
09.2014 - 05.2019
- 4th grade teacher from 2014 to 2016
- 2nd grade teacher from 2017 to 2019
3PL LTL
Fastenal
10.2017 - 11.2018
- Work on the computer with microsoft excel and microsoft word, talk to customers on the phone, do shipments for customers, solve any problems customers may have.
Cosmetologist
Mastercuts of Regis Corporation
07.2014 - 08.2016
Customer Service
Dunkin Donuts
03.2011 - 05.2013
Education
License - Cosmetology
Empire Beauty School
06.2014
High School Diploma - undefined
Dunmore High School
01.2013
Skills
- Letter preparation
- Check processing
- Scheduling
- Reception oversight
- Microsoft Word
- Sensitive material handling
- Data organization
- Human resources management (HRM)
- Expense reporting
- Documentation and control
- Recordkeeping and bookkeeping
- Attendance records preparation
- Billing and coding
- Verbal communication
Certification
- BLS/CPR- current
- Cosmetologist
- Child Abuse Clearances- current
Personal Information
Authorized To Work: US
Timeline
Administrative Assistant
Our Lady of Mount Carmel School
03.2019 - Current
Home Health Care Aide
Interim HealthCare
01.2018 - 03.2021
3PL LTL
Fastenal
10.2017 - 11.2018
After School Teacher
Our Lady of Mount Carmel School
08.2016 - 03.2025
CCD Teacher
Our Lady of Mount Carmel School
09.2014 - 05.2019
Cosmetologist
Mastercuts of Regis Corporation
07.2014 - 08.2016
Customer Service
Dunkin Donuts
03.2011 - 05.2013
Supervisor/Receptionist
Andy's Service Center
01.2011 - Current
Customer Service/Shift Leader
Rita's Italian Ice
03.2008 - 08.2019
High School Diploma - undefined
Dunmore High School
License - Cosmetology
Empire Beauty School
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