Aliyah Grammatikopoulos
Scottsdale,AZ
Summary
Dynamic server with extensive experience in high-volume dining settings. Proven track record in upselling and delivering outstanding customer service. Focused on enhancing guest experiences and contributing to sales growth.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Server
Buffalo Chip Saloon
Cave Creek, Arizona
09.2025 - Current
- Efficiently managed multiple tables during peak hours to ensure timely service delivery.
- Processed customer orders accurately and swiftly using point-of-sale system.
- Upsold menu items to drive sales growth and improve customer satisfaction.
- Participated in team meetings to identify service enhancements and operational efficiencies.
Bartender
Lakehouse beach club
Plover, Wisconsin
06.2025 - 09.2025
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server/Bartender
Tiki Beach Bar and Grill
Mosinee, Wisconsin
05.2024 - 09.2025
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
Server
Royal Tokyo
Marshfield, Wisconsin
07.2022 - 04.2024
- Assisted in training new staff members on menu items and service protocols.
- Managed multiple tables efficiently during peak hours to ensure timely service.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Upsold menu items to increase overall sales and enhance customer experience.
Server
The Rivers
Marshfield, Wisconsin
06.2021 - 07.2022
- Delivered prompt and friendly service to enhance customer dining experiences.
- Managed multiple tables efficiently during peak hours to ensure timely service.
- Processed customer orders using point-of-sale system with accuracy and speed.
- Monitored inventory levels and communicated restock needs to management.
- Assisted in managing cash register and balancing cash drawers at shift end.
Education
High School Diploma -
Marshfield High School
Marshfield, WI05-2019
Skills
- Upselling techniques
- Point of sale systems
- Table management
- High volume dining
- Attention to detail
- Exceptional customer service
References
References available upon request.
Certification
Food Handlers Card
Timeline
Server
Buffalo Chip Saloon
09.2025 - Current
Bartender
Lakehouse beach club
06.2025 - 09.2025
Server/Bartender
Tiki Beach Bar and Grill
05.2024 - 09.2025
Server
Royal Tokyo
07.2022 - 04.2024
Server
The Rivers
06.2021 - 07.2022
High School Diploma -
Marshfield High School