Aliya Lewright
Hilliard,OH
Summary
Healthcare professional known for high standards and impactful results. Background includes managing patient interactions, resolving complex inquiries, and enhancing overall patient satisfaction. Proven team collaborator with flexible approach to changing needs and commitment to achieving objectives. Skilled in communication, problem-solving, and adaptability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Ohiohealth Dublin Methodist Hospital
01.2023 - Current
- Counsel patients on potential financial liabilities and payment requirements.
- Scan documents into electronic medical records system.
- Obtain informed consent and payment documentation from patients and filed in system.
- Collaborate with other departments to ensure quality customer service is delivered.
- Greet patients and visitors in a courteous and professional manner.
- Complete day-to-day duties accurately and efficiently.
Anesthesia Technician
Dublin Methodist Hospital
03.2024 - 07.2024
- Participated in OR suite turnaround procedures such as cleaning and case cart management.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
- Assisted with transports of invasively monitored O.R. and I.C.U. patients.
- Prepared patients for surgery and transported patients to and from operating room.
- Ensured proper handling of specimens through accurate labeling, documentation, and transportation to labs for analysis.
- Assisted doctors, nurses and support staff by preparing for patient procedures.
Patient Access Representative
Nationwide Children's Hospital
08.2020 - Current
- Interview patients, loved ones and carers to identify any problems related to their care
- Obtain and accurately enter demographic, clinical, and financial data into computer system
- Help patients obtain the necessary services to meet their healthcare needs
- Assist patients with understanding the facility's policies and making effective healthcare decisions
- Verify completeness and accuracy of patients' information for documentation in EMR system.
Receptionist
Grove City Surgery Center
11.2017 - 01.2020
- Greeted guests and patients ensuring they felt comfortable and welcome
- Received inbound calls
- Utilized Electronic Medical Record (EMR)
- Processed payments for procedures using Zirmed computer system
- Prepared patient charts and scanned them into Scanchart
- Utilized Vision scheduling for insurance, check-in, billing, etc
- Logged and tracked specimens and pathology reports
- Provided non-medical patient assistance as needed.
Front Desk Associate/Breakfast
Hilton Garden Inn
07.2016 - 11.2017
- Provide exceptional service to high volume of daily customers.
- Serve food and beverages to patrons and confirmed complete orders.
- Clean tables and chairs to prepare dining area for next customers.
Office Clerk
Charles E. Smith, Immigration Law
07.2016 - 12.2016
- Completed immigration court documents on client's behalf
- Answered incoming client calls and scheduled appointments
- Performed general office duties including faxing, filing, computer work, etc.
Front of House Associate
City BBQ
03.2015 - 07.2016
- Operated cash register
- Processed online orders
- Served restaurant guests
- Prepared food.
Bill Collector
Checksmart
10.2014 - 03.2015
- Received inbound payment calls
- Placed outbound collection calls
- Processed credit card payments via phone
- Followed established processes for all work activities.
Education
Diploma -
Franklin Heights High School
Columbus, OHCertification
- American Heart Association BLS Certificate
Timeline
Anesthesia Technician
Dublin Methodist Hospital
03.2024 - 07.2024
Patient Access Representative
Ohiohealth Dublin Methodist Hospital
01.2023 - Current
Patient Access Representative
Nationwide Children's Hospital
08.2020 - Current
Receptionist
Grove City Surgery Center
11.2017 - 01.2020
Front Desk Associate/Breakfast
Hilton Garden Inn
07.2016 - 11.2017
Office Clerk
Charles E. Smith, Immigration Law
07.2016 - 12.2016
Front of House Associate
City BBQ
03.2015 - 07.2016
Bill Collector
Checksmart
10.2014 - 03.2015
Diploma -
Franklin Heights High School