Aliza Santana
St. Cloud,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Digital Shopper
Walmart
St. Cloud, FL
08.2021 - Current
- Managed relationships with third-party vendors to ensure timely delivery of products.
- Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise.
- Making appropriate product substitutions and consulting with customer as needed to ensure satisfaction and following up on out-of-stock merchandise.
- Engage with customers while dispensing their orders.
- Provided technical support for customers who encountered issues while shopping online.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Greeted customers and answered product or service questions.
Education
Bachelor of Science - Paralegal Studies
Valencia College
Orlando, FL06.2027
State License - Full Specialist
Medcap Health And Beauty Institute
12701 S John Young Pkwy, Orlando, FL 3283707.2022
High School Diploma -
Osceola Virtual School
1907 Michigan Ave, St Cloud, FL 3476905.2021
Skills
- Customer Service
- Relationship Building
- Customer Relations
- Attention to Detail
- Planning and Organization
- Technical Support
- Professional Demeanor
Languages
Spanish
Professional
References
References available upon request.
Timeline
Digital Shopper
Walmart
08.2021 - Current
Bachelor of Science - Paralegal Studies
Valencia College
State License - Full Specialist
Medcap Health And Beauty Institute
High School Diploma -
Osceola Virtual School