Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Chen

San Francisco,CA

Summary

Dedicated professional seeking a position at a company to enhance skills and gain valuable knowledge in the long term. Committed to showcasing abilities and making a significant impact. With over eleven years of customer service experience, possesses a strong foundation in providing exceptional support. Proficient in handling basic computer inquiries and adept at working with customers both individually and as part of a team. Thrives in fast-paced environments and possesses a keen ability to adapt and learn quickly. Trilingual in English, Cantonese, and Taishanese, enabling effective communication with diverse populations.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Comcast/Xfinity
03.2024 - Current

Retail Sales Executive

Comcast/Xfinity
09.2021 - 03.2024

Team Lead

Cricket Wireless Authorized Retailer
07.2017 - 09.2021

CCSF Computer Lab Assistant

CCSF Computer Lab
09.2013 - 05.2017

Sales Personnel

CCSF Bookstore
12.2013 - 01.2014

General Clerk

Ambrosia Bakery
09.2013 - 12.2013

Computer Intern

CCSF Internship
01.2013 - 05.2013

Intern

Jewish Vocational Service
06.2007 - 06.2008

Education

Bachelor’s degree in computer software engineering -

DeVry University
07.2020

Associate of Science Degree in Computer Networking and Information Technology - undefined

City College of San Francisco
05.2016

Certificate in Computer Technical Support - undefined

City College of San Francisco
04.2016

Certificate in Computer Technician - undefined

City College of San Francisco
04.2016

Certificate in Computer Networking Security - undefined

City College of San Francisco
04.2016

Skills

  • Customer Relations
  • Stock management
  • Store Organization
  • Staff Supervision
  • Employee Coaching
  • Sales Strategies
  • Problem-Solving
  • Store operations
  • Customer Service
  • Sales expertise
  • Sales Growth
  • Team Management
  • Staff Management

Timeline

Assistant Store Manager

Comcast/Xfinity
03.2024 - Current

Retail Sales Executive

Comcast/Xfinity
09.2021 - 03.2024

Team Lead

Cricket Wireless Authorized Retailer
07.2017 - 09.2021

Sales Personnel

CCSF Bookstore
12.2013 - 01.2014

CCSF Computer Lab Assistant

CCSF Computer Lab
09.2013 - 05.2017

General Clerk

Ambrosia Bakery
09.2013 - 12.2013

Computer Intern

CCSF Internship
01.2013 - 05.2013

Intern

Jewish Vocational Service
06.2007 - 06.2008

Bachelor’s degree in computer software engineering -

DeVry University

Associate of Science Degree in Computer Networking and Information Technology - undefined

City College of San Francisco

Certificate in Computer Technical Support - undefined

City College of San Francisco

Certificate in Computer Technician - undefined

City College of San Francisco

Certificate in Computer Networking Security - undefined

City College of San Francisco
Allen Chen