Allen Praises
Cypress,TX
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
WHATABURGER
Cypress, TX
08.2025 - Current
- I always show up to work on time in a neat, clean, and professional uniform. I am reliable because whenever help is needed and I was called upon I would come in to help anywhere I can. As a cashier I would greet the customers, take their orders, and complete customer transactions. As a cook I would prep and prepare the food for the customers. I would make sure the food was up to the company’s standard and servable at all times. I can multitask from station to station to help improve the overall efficiency of the store. Everything is fast paced and I communicate very well with my crew members to ensure tasks are being completed in a timely manner. I carefully maintain sanitation, health and safety standards in all areas throughout the store. I learned every position possible so that I could assist customers whenever needed.
- Supervisor: Sabrina Ramirez
- Phone #: (281)256-7840
UPS HUB
Houston, TX
09.2025 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- I provided excellent customer service by assisting customers with shipping, packaging, mailing, and tracking services in a fast-paced retail environment. Handled incoming and outgoing packages while ensuring accuracy, organization, and proper labeling procedures at all times. A major part of my position involved being on the phone with customers resolving package issues such as missing deliveries, delayed shipments, damaged items, tracking concerns, and incorrect addresses. I communicated with customers professionally to provide updates, solutions, and reassurance while handling stressful situations calmly and efficiently. I also answered general customer questions regarding shipping options, pricing, delivery times, and store services. In addition, I processed transactions, operated office equipment such as printers, scanners, and fax machines, maintained store cleanliness and organization, and multitasked effectively to support both customers and team members throughout daily operations.
Team Member / Online Shopper
WALMART
Houston, TX
02.2025 - 10.2025
- I would work with our delivery partners to ensure everything was being delivered as requested and signed for. I was an Instacart runner where I would accept online orders from customers and make sure their orders were being fulfilled as requested and in a timely manner. Constant communication is key when completing orders because it'll help reassure the customer that everything is going as planned. My secondary position would be a cashier and to help out whenever needed. I would also assist customers and other employees with finding specific items and providing general information about the store along the way if my management was unavailable. Throughout the day I also had to keep up the store appearance by sweeping, mopping, and taking out the trash.
- Supervisor: Tasha Smith
- Phone #: (832)898-4051
Team Lead
BAM! SNOBALLS
Pensacola, FL
03.2023 - 02.2025
- My main priority would be to create and serve snowballs to customers. As a team lead I was in charge of handling all inventory and making sure the store ran properly at all times. Another duty of mine would be helping organize and cater events such as parties, weddings, schools, and various downtown events. I would make sure the catering truck/trailer were in proper working condition, so the business would run as smooth as possible. Whether I was in the store or at an event I was always serving customers and providing excellent customer service.
- Supervisor: Jamal Sharp
- Phone #: (850)696-9726
Patient Transporter / Tech
BAPTIST HOSPITAL
Pensacola, FL
01.2023 - 02.2024
- I aided patients during transfers, utilizing appropriate lifting, techniques and equipment to prevent injuries. I ensured timely and safe transportation of patients to various departments such as CT’s, MRIS, CAT SCANS, RADIOLOGY & DISCHARGES. I maintained patient comfort and dignity throughout the entire process. I collaborated with nursing staff to coordinate patient schedules and streamline the transportation processes, improving overall operational efficiency. I monitored vital signs and assisted with procedures and soft skills such as patient support. I assisted with mobility by positioning, dangling and ambulating patients. I also assisted with the use of walkers, crutches, canes, and wheelchairs. I also learned and got my certification in CPR and learned the basics of cardiac life support.
- Supervisor: Graham Lewis
- Phone #: (448)227-8478
Education
High School -
Pine Forest High School
Pensacola, FL01-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
UPS HUB
09.2025 - 03.2026
Crew Member
WHATABURGER
08.2025 - Current
Team Member / Online Shopper
WALMART
02.2025 - 10.2025
Team Lead
BAM! SNOBALLS
03.2023 - 02.2025
Patient Transporter / Tech
BAPTIST HOSPITAL
01.2023 - 02.2024
High School -
Pine Forest High School