Alli McKinley
Riverview,FL
Summary
Dynamic and dedicated professional with a proven track record at Twistee Treat, excelling in customer service and teamwork. Skilled in food preparation and safe food handling, I consistently enhanced guest satisfaction through effective communication and multitasking in a fast-paced environment. Committed to maintaining high standards of cleanliness and operational efficiency. I
Offer friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in crew member role.
I am a Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Crew Member
Twistee Treat
03.2025 - Current
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
- Collaborated with team members to maintain workflow during peak hours, ensuring timely service delivery.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
- Prepared and assembled food items according to company recipes and quality standards.
- Maintained cleanliness of work areas, following health regulations and best practices for food safety.
- Adapted quickly to changing tasks and responsibilities in a fast-paced environment, enhancing overall efficiency.
- Accurately operated cash register to process customer payments.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned menu items thoroughly to provide informed recommendations and answer customer inquiries effectively.
Education
High School Diploma -
Riverview High School
Riverview, FLSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Drive-thru operations
- Food preparation
- Store opening and closing
- Diversity awareness
Languages
Spanish
Limited Working
Timeline
Crew Member
Twistee Treat
03.2025 - Current
High School Diploma -
Riverview High School