Alliah Paulla Duenas
Oceanside,CA
Overview
5
5
years of professional experience
Work History
Shift Leader
McDonald's
Oceanside, CA
05.2020 - Current
- Analyzed sales data to identify trends and areas for improvement.
- Developed promotional strategies to attract more customers during slow periods.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Monitored employee performance and provided feedback for improvement.
- Adhered to all health code regulations while preparing food items for customers.
- Conducted market and public opinion research to determine potential for service's success.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Bachelor of Arts - Communication
California State University San Marcos
San Marcos05-2025
High School Diploma -
El Camino High School
Oceanside06-2021
Skills
- Customer service
- Market research
- Promotional strategies
- Effective communication
- Data analysis
- Event planning
- Public speaking
- Team collaboration
- Positive attitude
Languages
Tagalog
Limited
Timeline
Shift Leader
McDonald's
05.2020 - Current
Bachelor of Arts - Communication
California State University San Marcos
High School Diploma -
El Camino High School