Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Sharkey's Grill And Ale House
11.2022 - Current
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Processed orders and sent to kitchen employees for preparation.
Bussed and reset tables to keep dining room and work areas clean.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Teacher
Franklin Towne Charter High School
08.2019 - Current
Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
Conducted assessments of students to determine individual needs.
Maintained lesson flexibility to adapt to student progress and information retention.
Server
Bright Spot Cafe/Shoobies
05.2022 - 08.2023
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Explained menu items and suggested appropriate options for food allergy concerns.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Processed orders and sent to kitchen employees for preparation.
Bussed and reset tables to keep dining room and work areas clean.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cultivated warm relationships with regular customers.
Education
Master of Arts - Special Education/Autism Endorsement
Holy Family University
Philadelphia, PA
05.2017
Bachelor of Arts - Elementary/Special Education
Holy Family University
Philadelphia, PA
05.2011
Skills
Sales expertise
Service prioritization
High Energy and Stamina
Strong Work Ethic
Transactions and Cash Handling
Timeline
Server
Sharkey's Grill And Ale House
11.2022 - Current
Server
Bright Spot Cafe/Shoobies
05.2022 - 08.2023
Teacher
Franklin Towne Charter High School
08.2019 - Current
Master of Arts - Special Education/Autism Endorsement
IT Specialist (Application Software) at Department of Homeland Security, USCISIT Specialist (Application Software) at Department of Homeland Security, USCIS