Alliyah Hawthorne

Here's a list of what my crew responsibilities were:

• Improved order accuracy by closely following preparation and double-checking orders before serving.
• Supported training of new crew members.
• Accurately operated cash register to process customer payments, whether it be front counter or drive-thru.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Kept the front properly stocked for my shift and the following one.
• Strengthened workplace safety by correcting potential hazards.
• Became familiar with products to answer questions and make suggestions.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Completed milkshakes and ice cream desserts for customers.
• Brewed coffee and tea and changed out drink station syrups.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Would assist in the kitchen and prepare food if needed.