Alona Garcia
El Paso
Summary
Dynamic and adaptable professional with proven customer service skills honed at Sonic Drive In. Recognized for exceptional teamwork, time management, and fast paced consistently reducing wait times during peak hours. Proficient in safe food handling and beverage crafting, ensuring a clean and efficient environment while exceeding customer expectations.
Overview
4
4
years of professional experience
Work History
Crew Member
Sonic Drive In
10.2024 - 07.2025
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Sizzler Restaurant
09.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Crew Member
Cold Stone Creamery
03.2021 - 11.2022
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer line during peak hours.
Education
High School Diploma -
Merced High School
Merced, CA01-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Safe food handling
- Store opening and closing
- Beverage crafting
Timeline
Crew Member
Sonic Drive In
10.2024 - 07.2025
Cashier
Sizzler Restaurant
09.2023 - 07.2024
Crew Member
Cold Stone Creamery
03.2021 - 11.2022
High School Diploma -
Merced High School
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