Alondra Alvarez
Manor,TX
Summary
Proven performer at McDonald's Restaurant, adept in customer engagement and cash handling, enhanced customer satisfaction through exceptional service and teamwork. Excelled in a fast-paced environment, showcasing strong problem-solving and clear communication skills. Achieved significant improvements in service efficiency and customer satisfaction, embodying a results-driven approach focused on continuous improvement. Highly efficient McDonalds is well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's Restaurant
01.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Associate of Arts - Business
Austin Community College
6101 Highland Campus Dr Austin, TX 78752 United S12.2028
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
Languages
Spanish
Professional Working
Timeline
Crew Member
McDonald's Restaurant
01.2022 - Current
Associate of Arts - Business
Austin Community College