Alondra Blancas Monroy
Deland
Summary
Computer Support Technician with strong customer service and technical skills, adept at troubleshooting and operating system configuration. Demonstrates exceptional time management and adaptability, ensuring efficient and effective support. Eager to leverage skills in a dynamic environment to enhance technical support operations.
Overview
2
2
years of professional experience
Work History
Office Assistant
East Coast Aircraft Paint & Interior
01.2025 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all office activities.
Retail Sales Associate
Dick's Sporting Goods
02.2023 - 08.2023
- Assisted customers with purchases, ensuring satisfaction and repeat business.
- Processed and tagged clothing items, maintaining inventory accuracy.
- Managed fitting rooms, enhancing customer experience and reducing wait times.
Barista
Dunkin Donuts
12.2022 - 01.2023
- Handled drive-through orders efficiently, ensuring customer satisfaction and timely service.
- Prepared a variety of drinks accurately, maintaining high standards of quality and presentation.
- Assisted in maintaining cleanliness by bussing tables, contributing to a welcoming environment.
Education
Computer Support Technician -
Nuc University - Florida Technical College
Orlando, FL04.2024
Advertising (Technical) Certificate - undefined
Deland High School
Deland, FL05.2022
Skills
- Communication
- Time Management
- Troubleshooting
- Leadership
- Proficient in Adobe After Effects
- Technical Skills
- Operating System Installation and Configuration
- Adaptability
- Proficient in Microsoft 365
- Mail handling
- Front office management
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
East Coast Aircraft Paint & Interior
01.2025 - Current
Retail Sales Associate
Dick's Sporting Goods
02.2023 - 08.2023
Barista
Dunkin Donuts
12.2022 - 01.2023
Advertising (Technical) Certificate - undefined
Deland High School
Computer Support Technician -
Nuc University - Florida Technical College
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