Alondra Cruz
Reading ,PA
Summary
Dynamic and detail-oriented professional with experience as a Front Desk Receptionist at Smiles 4 Keeps, excelling in customer service and appointment scheduling. Bilingual with strong problem-solving skills, I effectively managed patient inquiries and enhanced data accuracy, contributing to a seamless patient experience. Proven ability to maintain organization in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Smiles 4 Keeps
2230 N 5th St Hwy Reading Pa
05.2025 - Current
- Operated multi-line phone system to manage incoming calls and inquiries efficiently.
- Scheduled appointments for clients, ensuring optimal time management and service delivery.
- Processed patient intake forms accurately, enhancing data management and record-keeping.
- Maintained cleanliness and organization of front desk area to support positive patient experiences.
Paraprofessional
The Stepping Stone Group
184 High St., Suite 701, Boston, MA 02110
11.2024 - 03.2025
Amazon Warehouse Worker
Amazon
270 Midway Rd Bethel, PA 19507 United States
06.2024 - 02.2025
- Operated material handling equipment to move products efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate inventory counts and organization.
Education
High School Diploma -
Reading Senior High School
801 N 13th St Reading, PA 19604 United StatesSkills
- Bilingual
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Appointment scheduling
Timeline
Front Desk Receptionist
Smiles 4 Keeps
05.2025 - Current
Paraprofessional
The Stepping Stone Group
11.2024 - 03.2025
Amazon Warehouse Worker
Amazon
06.2024 - 02.2025
High School Diploma -
Reading Senior High School