Alondra Gonzalez
Victorville,CA
Summary
Energetic former McDonald’s crew member with a knack for elevating customer experiences through exceptional service and efficient problem-solving. Skilled in cash handling and fluent in Spanish, I excel in teamwork and collaboration, significantly boosting customer satisfaction. Trained peers in sales techniques, showcasing a blend of hard and soft skills vital for dynamic work environments. I have helped other Crew Members with their task without letting it interfere with my own.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald’s
Victorville, CA
09.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Business
Victor Valley College
Victorville, CACobalt Institute Of Math And Science Academy
Victorville, CA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Spanish Speaker
Certification
- Seal of Biliteracy
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald’s
09.2023 - Current
Business
Victor Valley College
Cobalt Institute Of Math And Science Academy