Alton Powell
New Rochelle,NY
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
16
16
years of professional experience
2030
2030
years of post-secondary education
Work History
Crew Member
Trader Joe's
Scarsdale, New York
11.2024 - Current
- Assisted customers with product selections and inquiries.
- Stocked shelves and ensured proper product placement.
- Operated cash register and processed customer transactions.
Walgreens Store Manager
Walgreens
Port Chester, New York
09.2009 - 02.2026
- Supervised daily store operations and maintained high customer service standards.
- Managed inventory levels and coordinated product restocking efficiently.
- Trained and mentored staff on store policies and customer engagement techniques.
- Conducted regular team meetings to communicate goals and address concerns.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Updated POS system with new products and promotional offers.
Education
Eudora Kean High School
Charlotte Amalie, VIBachelor of Science - Criminal Justice
Monroe College
Bronx, NY 09.2006 - 06.2009
Skills
- Customer service
- Inventory management
- Cash handling
- Product merchandising
- Team building
- Employee training
- Complaint resolution
- Performance evaluation
- Time management
- Effective communication
- Problem solving
- Safety compliance
- Task delegation
- Decision-making
- Employee onboarding
Timeline
Crew Member
Trader Joe's
11.2024 - Current
Walgreens Store Manager
Walgreens
09.2009 - 02.2026
Bachelor of Science - Criminal Justice
Monroe College
09.2006 - 06.2009
Eudora Kean High School