Alvin Austin
Round Rock,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
7
7
years of professional experience
Work History
General Manager
Popeye's Restaurants
Round Rock, Texas
08.2018 - 11.2019
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw inventory ordering to maintain supply for restaurant operations. and supply restocking for restaurant operations.
- Monitored food safety, sanitation, and cleanliness standards.
- Supervised hiring, training, and coaching for shift team members.
- Trained employees on duties, policies and procedures.
- Reviewed cash handling, deposits, and register procedures.
Lead Kitchen Manager
First Watch Restaurants Inc.
Round Rock, Texas
06.2012 - 05.2017
- Managed daily restaurant operations for Popeyes Louisiana Kitchen location.
- Supervised hiring, training, and coaching for shift team members.
- Scheduled staff coverage to support restaurant service needs.
- Monitored food safety, sanitation, and cleanliness standards.
- Resolved guest concerns and supported customer service standards.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
Skills
- Budget management
- Cash management
- Inventory control
- Scheduling systems
- Food safety compliance
- Employee training
Timeline
General Manager
Popeye's Restaurants
08.2018 - 11.2019
Lead Kitchen Manager
First Watch Restaurants Inc.
06.2012 - 05.2017