Alyse Elliott
Riverdale,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Clerk
QuikTrip
06.2023 - Current
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Produced high-quality communications for internal and external use.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Sales Associate
IKEA
12.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Customer Service Representative
Walmart
04.2021 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Education
Nursing
Georgia State University
Atlanta, GA05.2025
High School Diploma -
Charles R. Drew High School
Riverdale, GA05.2021
Skills
- Customer Satisfaction
- Stocking and Replenishing
- Cash Handling
- Sales Expertise
- Peer Relationships
- Public Speaking
- Guest Services
- Food and Beverage Service
- Safety Procedures
- Work Area Maintenance
- Food Safety Standards
- Guest Accounts
- Time Management
Timeline
Clerk
QuikTrip
06.2023 - Current
Sales Associate
IKEA
12.2021 - 12.2022
Customer Service Representative
Walmart
04.2021 - 12.2021
Nursing
Georgia State University
High School Diploma -
Charles R. Drew High School