Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alysen Mccullough-Pitsch

Lincoln,NE

Summary

Resourceful professional in manufacturing supervision with a knack for driving productivity and completing tasks efficiently. Skilled in workflow optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and workforce management.

Overview

4
4
years of professional experience

Work History

Shift Manager

Essig Asssociates
Lincoln, NE
08.2020 - Current
  • Coached employees on interactions with customers to drive exceptional service.
  • Taught staff upselling techniques to meet revenue targets.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Enforce kitchen and customer service procedures.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Identified needs of customers promptly and efficiently.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Helped employees accomplish tasks during peak periods.

Crew Member

Noodles & Company
Lincoln, NE
10.2021 - 08.2023
  • Directed patrons to restrooms and other amenities within facility.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Host

Texas Roadhouse
Sioux Falls, South Dakota
06.2022 - 08.2022
  • Directed patrons to lounges and waiting areas.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Education

Northeast Highschool
Lincoln, NE
05-2023

Skills

  • Schedule oversight
  • Safety compliance
  • Operations management
  • Accurate money handling
  • Team building
  • Cash handling
  • Staff development
  • Schedule management
  • Relationship building
  • Payment processing
  • Punctual and reliable
  • Opening and closing procedures
  • Shift checklists
  • Interpersonal skills
  • Shift leadership

Timeline

Host

Texas Roadhouse
06.2022 - 08.2022

Crew Member

Noodles & Company
10.2021 - 08.2023

Shift Manager

Essig Asssociates
08.2020 - Current

Northeast Highschool
Alysen Mccullough-Pitsch