Alysia Chavez
Fresno,CA
Summary
Efficient and motivated employee able to apply time management and organizational skills in a fast-paced environment. Seeking employment opportunities to help ensure great customer service and promote customer loyalty.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Spicy J's
Fresno, California
05.2026 - Current
- Served food and beverages to customers in a fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Oversaw inventory of bar supplies and ingredients to ensure availability.
Cocktail Server/ Bartender
O-iza
Fresno, CA
01.2024 - 06.2026
- Maintained comprehensive knowledge of menu items, garnishes, ingredients, and preparation methods to enhance guest experience
- Answered inquiries about drink specials and menu items, providing personalized recommendations to guests.
- Executed opening and closing procedures for bar area, ensuring efficient setup and breakdown
- Cleaned all glassware prior to use by washing glasses by hand or using a dishwasher.
Conservation Interpreter
Fresno Chaffee Zoo
Fresno, California
09.2023 - 02.2024
- Delivered engaging on-microphone exhibit orientations and educational talks, enhancing visitor understanding of wildlife conservation.
- Facilitated interactive visitor experiences for all ages throughout zoo exhibits, promoting appreciation and knowledge of wildlife.
- Assisted with conservation-focused activities, inspiring guests to engage with and advocate for wildlife.
Server, Bartender
Blast And Brew
Fresno, CA
02.2022 - 08.2023
- Cultivated regular clientele through prompt and friendly service of beer, wine, and other beverages
- Provided a welcoming environment for all guests
- Resolved customer issues by mediating conflicts and providing effective solutions
- Coordinated kitchen-service flow of orders while ensuring high levels of customer satisfaction
- Ensured compliance with dietary needs for guest safety to dietary and allergic restrictions and remained clean and hygienic throughout shifts.
Assistant Manager
559 Taqueria
Fresno, CA
10.2020 - 01.2022
- Directed team to ensure prompt acknowledgment and service to guests, enhancing overall customer satisfaction
- Assisted colleagues during peak periods to foster teamwork and contribute to exceptional dining experiences
- Utilize extensive knowledge of the menu to assist customers in choosing items they will enjoy based on descriptions they provide
- Monitored employee attendance and payroll records to ensure accurate timekeeping and compliance with company policies.
- Perform ongoing cleaning and sanitization to make certain quality control standards maintained
Education
HIGH SCHOOL DIPLOMA -
Sierra Charter
Fresno, CA06-2013
Skills
- Menu Knowledge
- Cash Handling and Management
- Service-Oriented
- Anticipating Guest Needs
- Conflict and Complaint Resolution
- Cultural Awareness and Sensitivity
- Relationship Building
- Critical Thinking
References
- Daniel Rodriguez, 559-281-5002
- Angela Chantharath, 559-690-7414
- Chase Chesser, 559-385-8474
Timeline
Bartender/Server
Spicy J's
05.2026 - Current
Cocktail Server/ Bartender
O-iza
01.2024 - 06.2026
Conservation Interpreter
Fresno Chaffee Zoo
09.2023 - 02.2024
Server, Bartender
Blast And Brew
02.2022 - 08.2023
Assistant Manager
559 Taqueria
10.2020 - 01.2022
HIGH SCHOOL DIPLOMA -
Sierra Charter