Alysia Marte
Dr Ellen Cooper -Festa
Livingston Manor,NY
8
years of professional experience
I am an office manager with experience overseeing multiple tasks successfully such as scheduling appointments, helping clients with paperwork and setting up transportation for clients, billing, posting, and credentialing. I am a hardworking professional committed to providing outstanding customer service and assistance. I am a Productive Office Manager with excellent skills in customer service, office management, and administrative support. I will always remain professional and tactful in all situations with a focus on increasing satisfaction and retention.
Work History
Office Manager
8 Years 4 Months- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Built relationships with physicians to create steady referral pipeline.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Caregiver, Special Needs
1 Year 2 Months- Helped clients manage money, pay bills and shop for groceries or personal items.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with daily activities, including dressing guidance, grooming, meal preparation, and medication reminders.
Education
Bachelor of Science - Criminal Justice Administration
Associate of Science - Criminal Justice
High School Diploma
Skills
Decision Making
Motivational Leadership
Handling Customer Complaints
Complex Problem Solving
Documentation and Recordkeeping
Customer Service Management
Attention to Detail
Verbal and Written Communication
Honesty and Integrity
Confidence and Drive
Timeline
Caregiver, Special Needs
Self Employed Services
01.2019 - 03.2020Read More
Office Manager
Dr Ellen Cooper -Festa
04.2018 - CurrentRead More
Halfway Highschool
High School Diploma
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University of Phoenix
Associate of Science from Criminal Justice
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University of Phoenix
Bachelor of Science from Criminal Justice Administration
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