Alyson Miller
New Orleans,LA
Summary
Efficient and friendly server with a considerable amount of experience in the hospitality industry. Knowledgeable in many areas of guest service. Accustomed to a high-volume restaurant environment, and works well under pressure. Always eager to learn new things, make the best suggestions for guests, and help teammates on the shift if need be. Committed to being a reliable teammate and employee, as well as ensuring guest satisfaction throughout the entire experience.
Overview
9
9
years of professional experience
Work History
Server
Redfish Grill
New Orleans, LA - Louisiana
02.2017 - Current
- Monitor dining room for cleanliness and proper set-up at all times.
- Handle money transactions accurately via Toast system.
- Ensure guest satisfaction throughout the dining experience by following company table service standards.
- Check food and beverages before they arrive to the table.
- Assist in training new servers.
- Efficiently take orders from guest and handle multiple tables at once in a timely manner.
- Set up for private events.
- Help run food and beverages.
- Complete sidework at the beginning and end of shift, as well as maintain certain sidework during the shift.
Bartender
Big Easy Daiquiri
New Orleans, LA
10.2015 - 12.2016
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds.
- Adhered to state regulations regarding serving alcohol responsibly.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
Education
Some College (No Degree) - Registered Nursing
Delgado Community College
New Orleans, LASkills
- High-volume dining
- Safe Food/Beverage Handling
- Order Management
- Table Bussing
- Beverage Preparation
- Supply Restocking
- Cash Handling
- Menu Memorization
- Effective customer upselling
- Strong Work Ethic
Timeline
Server
Redfish Grill
02.2017 - Current
Bartender
Big Easy Daiquiri
10.2015 - 12.2016
Some College (No Degree) - Registered Nursing
Delgado Community College
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