Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alyssa Alvarez

Vancouver

Summary

Compassionate healthcare professional with a proven track record at Providence Health & Services, recognized for excellence in patient relations and effective time management. Experienced in clinical and administrative environments, demonstrating a commitment to enhancing patient care and operational efficiency. Core competencies include strong communication skills and the ability to navigate complex healthcare systems and situations. Seeking the opportunity to grow as a professional and further develop my skill set.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Service Specialist

Providence Pediatric Specialty
Portland
01.2024 - Current
  • Coordinated with clinic staff to a uphold high quality patient care experience for Pediatric Neurology, Endocrinology, Gastroenterology, Infectious Disease, and Psychology
  • Provided exceptional assistance during high incoming call periods, ensuring patient and family needs were addressed promptly.
  • Scheduled appointments and managed schedules for 13 providers using EPIC EMR software.
  • Worked closely with clinic financial staff to ensure accuracy while performing all necessary insurance verifications and authorizations to ensure coverage of services.

Phlebotomist

Providence Health & Services
Portland Metro Area
10.2022 - 01.2024
  • Worked in both inpatient and outpatient laboratory settings, while providing high-quality patient care to patients of all ages and health statuses, including those at the Providence Center for Medically Fragile Children.
  • Responded quickly and effectively to emergency situations.
  • Demonstrated patience and kindness to patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Exhibited outstanding ability to manage time effectively.

Barista

Starbucks
Vancouver
06.2021 - 06.2022
  • Fostered positive engagement with all customers, and resolved customer concerns to maintain brand loyalty.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Exhibited strong collaboration skills during high-demand phases.

Education

Associate of Arts -

Portland Community College
Portland
06-2025

High School Diploma -

Mountain View High School
Vancouver, WA
06-2022

Skills

  • Office administration
  • Flexibility
  • Adaptability
  • Patient relations
  • Team collaboration
  • Schedule management

Certification

  • Certified Medical Assistant (Expected Spring 2025).
  • Certified Phlebotomy Technician, 2022.

References

References available upon request.

Timeline

Patient Service Specialist

Providence Pediatric Specialty
01.2024 - Current

Phlebotomist

Providence Health & Services
10.2022 - 01.2024

Barista

Starbucks
06.2021 - 06.2022

Associate of Arts -

Portland Community College

High School Diploma -

Mountain View High School

Similar Profiles

CREATE PROFILE
Alyssa Alvarez