Alyssa Bachman
Wilmington,DE
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Firebirds
06.2022 - Current
- Communicated customers' menu choices and special requests to kitchen staff.
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Entered orders and processed payments using till system.
- Assisted bartender to deliver customer orders in different restaurant sections.
- Greeted all guests with smile and friendly welcome.
- Restocked stations regularly to promote team productivity and meet customer needs.
- Used POS system to accurately input orders and process payments.
- Assisted guests with making menu choices and took note of special requests.
- Answered phones to take orders for customer pick up or delivery.
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
Associate
Aldi
11.2020 - 08.2022
- Prioritized high-volume task loads to address critical needs and delegate basic tasks.
- Used POS system to scan customer purchases, calculate prices and process transactions.
Education
High School Diploma -
Thomas Mckeaan
Wilmington, DE06.2020
Esthetics Certification - Esthetics
Schilling-Douglas School of Hair Design
08-2025
Skills
- High-volume dining
- Upselling
- Menu memorization
- Suggestive selling
- Recommend menu items
- Process payments
Timeline
Server
Firebirds
06.2022 - Current
Associate
Aldi
11.2020 - 08.2022
High School Diploma -
Thomas Mckeaan
Esthetics Certification - Esthetics
Schilling-Douglas School of Hair Design
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