Alyssa Bartell
Lake Orion,MI
Summary
Hardworking Bartender with experience in large-scale dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Receptionist
VIP Tanning
Lake Orion , MI
01.2022 - Current
- Educated clients on health and safety of tanning facilities and procedures.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
Bartender
Edgewood Country Club
Commerce , MI
05.2021 - 09.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Customer Service Representative
Planet Fitness Gym
Auburn Hills , MI
01.2021 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
Restaurant Busser
Edgewood Country Club
Commerce , MI
05.2017 - 09.2020
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Education
High School Diploma -
Walled Lake Northern High School
Commerce Township, MI05.2020
Skills
- Greet Guests
- Responsible Alcohol Service
- Monitoring Alcohol Consumption
- Food and Beverage Service
- Liquor, Beer and Wine Knowledge
Timeline
Receptionist
VIP Tanning
01.2022 - Current
Bartender
Edgewood Country Club
05.2021 - 09.2021
Customer Service Representative
Planet Fitness Gym
01.2021 - 04.2021
Restaurant Busser
Edgewood Country Club
05.2017 - 09.2020
High School Diploma -
Walled Lake Northern High School
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