Alyssa Frank
Somersworth,NH
Summary
Guest Advocate with experience in customer service, cash handling and transaction processing. Handling customers while working alone and with a team.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
03.2024 - Current
- Provide excellent customer service by handling customer returns, exchanges, inquiries and resolving issues with a positive attitude.
- Process transactions efficiently using POS systems, ensuring accurate cash handling and receipts.
- Count and sort cash from draws at end of day.
- Collect and return unpurchased or returned items to correct shelf locations.
- Assist guests in navigating the store and assist coworkers when needed, working as a team.
- Assist with opening or closing procedures as needed.
- Arranged displays and monitor cleanliness and organization to promote sales.
Style Team Member
Target
06.2022 - 08.2023
- Worked with team to maintain visual merchandising standards across product categories.
- Zone and arranged floor displays for safety and cleanliness.
- Organized clothing displays to ensure proper folding, hanging and placement.
- Welcomed guests and helped with their needs on the sales floor and in the fitting room.
- Ensured the floor was full with the right product, accurately priced and tagged.
- Assisted at front end registers as needed.
Barista
Aroma Joes
05.2021 - 06.2022
- Prepared an array of beverages and food following standardized recipes and procedures.
- Customer engagement and cash handling.
- Maintained cleanliness and organization of workstations.
- Trained new staff on equipment usage, beverage preparation, and customer interaction.
Education
Associate of Arts - General
Great Bay
Portsmouth, NH12-2025
Skills
- Customer service
- Cash handling
- Cash register operation
- Working with a team
Timeline
Guest Advocate
Target
03.2024 - Current
Style Team Member
Target
06.2022 - 08.2023
Barista
Aroma Joes
05.2021 - 06.2022
Associate of Arts - General
Great Bay