Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Magante

Chula Vista,CA

Overview

6
6
years of professional experience

Work History

Server

California Pizza Kitchen
02.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
  • Expedited order processing for reduced wait times and increased customer satisfaction.

Sales Associate

Vans
09.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Floor Associate Cashier

Cost Plus World Market, Inc
01.2019 - 09.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.

Barista

Tapioca Express Inc.
09.2018 - 03.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Associate of Arts - Sociology

Southwestern College
Chula Vista, CA

Bachelor of Arts - Sociology

San Diego State University
San Diego, CA
2027

High School Diploma -

Olympian High School
Chula Vista
06.2018

Skills

  • Order Management
  • Daily Specials Memorization
  • Food Running
  • Order Delivery Practices
  • Guest Engagement
  • Safe Food Handling

Timeline

Server

California Pizza Kitchen
02.2021 - Current

Sales Associate

Vans
09.2020 - 03.2021

Sales Floor Associate Cashier

Cost Plus World Market, Inc
01.2019 - 09.2019

Barista

Tapioca Express Inc.
09.2018 - 03.2019

Associate of Arts - Sociology

Southwestern College

Bachelor of Arts - Sociology

San Diego State University

High School Diploma -

Olympian High School
Alyssa Magante