Alyssa Moniz
San Marcos
Summary
Results-driven Property Manager with extensive experience in multifamily residential operations. Expertise in maintaining high occupancy rates, managing budgets, and ensuring Fair Housing compliance while enhancing resident satisfaction and team performance.
Overview
10
10
years of professional experience
Work History
Property Manager
Eenhoorn LLC
San Marcos
05.2019 - Current
- Oversee daily operations of a multifamily residential community while ensuring Fair Housing compliance.
- Maintain occupancy through effective leasing, renewals, resident retention, and marketing strategies.
- Managed budgets, accounts receivable, purchase orders, deposits, and financial reporting to ensure financial stability.
- Handled delinquencies, payment arrangements, notices to vacate, lease violations, and evictions to maintain compliance and tenant satisfaction.
- Coordinate maintenance operations, capital improvement projects, vendor relationships, and unit turns.
- Conduct property inspections and ensure community standards are maintained.
- Supervise, train, and develop team members while fostering a positive work environment.
- Built strong relationships with residents, resolving concerns promptly to enhance community engagement.
Branch Manager
Texas Car Title & Payday Loan Services
Seguin
02.2016 - 05.2019
- Oversaw daily branch operations, ensuring regulatory compliance and optimizing financial performance.
- Consistently exceeded customer service expectations while supporting branch growth and profitability.
- Trained and developed employees to meet operational targets and enhance customer service quality.
- Managed collections, payment arrangements, delinquent accounts, and customer account resolutions.
- Processed loan applications and verified customer documentation in compliance with state regulations.
- Executed cash handling procedures, conducted account reconciliations, and prepared financial reports.
Education
High School Diploma -
San Marcos High School
San MarcosSkills
- Property Management
- Fair Housing Compliance
- Leasing & Renewals
- Evictions & Collections
- Budget Management
- Financial Reporting
- Accounts Receivable
- Marketing & Occupancy Management
- Resident Relations
- Property Inspections
- Maintenance Coordination
- Maintenance scheduling
- Vendor Management
- Yardi
- Entrata
- LRO
- CRM
- Project Management
- Microsoft Excel
- Microsoft Word
- Team Leadership
- Staff Development
- Conflict resolution
References
- Haley Diaz, Property Manager, Eenhoorn, 512-787-8956
- Michelle Barnes, Property Manager, Eenhoorn, 661-860-7614
- Tomas Diaz, Maintenance Supervisor, 210-291-8285
- Hayden Pope, Supervisor, 830-263-4854
Personal Information
Title: Property Manager
Email: amoniz2094@outlook.com
Phone: 512-210-1487
Timeline
Property Manager
Eenhoorn LLC
05.2019 - Current
Branch Manager
Texas Car Title & Payday Loan Services
02.2016 - 05.2019
High School Diploma -
San Marcos High School