Alyssa Pegg
Windsor,ON
Summary
Highly skilled in customer service. Strong communication and interpersonal skills, ensuring positive guest experiences.
Smart Serve Ontario Certified.
Overview
7
7
years of professional experience
Work History
Automotive Finance Manager
Premier Cadillac
Windsor, Ontario
07.2024 - 02.2025
- Negotiated with lenders to secure competitive interest rates and financing terms for customers.
- Maintained accurate records of all transactions related to auto finance services.
- Identified valuable solutions for customers with credit problems.
Automotive Finance Manager
Landmark Mazda
Edmonton, Alberta
10.2021 - 07.2024
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Automotive Finance Manager
Go Auto
Edmonton, Alberta
09.2018 - 10.2021
- Negotiated with lenders to secure competitive interest rates and financing terms for customers.
- Identified valuable solutions for customers with credit problems.
- Implemented sales strategies to promote financing and insurance products to customers.
Server
Earls
Edmonton, Alberta
04.2018 - 05.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Skills
- Customer service
- Organizational skills
- Interpersonal relations
- Problem-solving capacity
- Customer engagement
Timeline
Automotive Finance Manager
Premier Cadillac
07.2024 - 02.2025
Automotive Finance Manager
Landmark Mazda
10.2021 - 07.2024
Automotive Finance Manager
Go Auto
09.2018 - 10.2021
Server
Earls
04.2018 - 05.2019