Hi, I’m
Alyssa Scales
Atlanta,GA
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team
Overview
11
years of professional experience
3
Certification
Work History
Soliant
Account Executive
08.2024 - Current
Job overview
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Upscale Atlanta
Project Manager
01.2017 - 01.2024
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored project progress, identified risks and took corrective action as needed.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
ARB Realty
Marketing Coordinator
01.2015 - 01.2017
Job overview
- Developed visually engaging marketing materials to support product launches and promotions.
- Answered general marketing department inquiries by email, phone, and mail.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
Schlesinger Associates
Qualitative Assistant
01.2014 - 01.2015
Job overview
- Collected and recorded data at various field sites for later assessment and data analysis.
- Took active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions and options discussed.
- Maximized client satisfaction by consistently delivering high-quality deliverables on time or ahead of schedule.
- Strengthened client relationships by providing clear, concise summaries of research findings during meetings.
Education
Georgia State University
Bachelor of Business Administration from Marketing
01.2016
Skills
- Project Management
- Administrative Proficiency
- Technology Integration
- Client Interaction
- Problem-Solving
- Adaptability
- Client relationship building
- Pipeline management
- CRM software expertise
- Business development and planning
Accomplishments
- Maintained 47.6% gross margin by strategically negotiating deals.
- Achieved target outreach by introducing Salesloft for prospecting tasks.
- Presented with the Shooting Star Award for spurring more than $100k GCI within 12 consecutive months.
Certification
- Project Management Professional (PMP) – Credential #3715260 -2023
- Georgia Adjuster License #3607174 –2023
- Georgia Real Estate License – License #375582 -2017
Software & Tools
G Suite, QuickBooks, SmartSheets, WordPress, CRM Management & Integration- BuilderTrend, JobTread, FollowUpBoss, LionDesk, SalesLoft, Zapier, Bullhorn
Timeline
Account Executive
Soliant
08.2024 - Current
Project Manager
Upscale Atlanta
01.2017 - 01.2024
Marketing Coordinator
ARB Realty
01.2015 - 01.2017
Qualitative Assistant
Schlesinger Associates
01.2014 - 01.2015
Georgia State University
Bachelor of Business Administration from Marketing
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