Alyssa Zane
West Chester,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
On The Border
Exton, PA
02.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
Catering Server
Heritage Hills Golf Course
York, PA
06.2023 - 05.2024
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
- Set up tables with appropriate linens and silverware prior to each event.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
Server
Mas Mexicali Cantina
West Chester, PA
10.2022 - 02.2024
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Some College (No Degree) -
West Chester University of Pennsylvania
West Chester, PASkills
- Order Management
- Safe Food Handling
- Food Delivery
- Food Running
- Guest Engagement
- Beverage Preparation
- Strong Work Ethic
- Positive and professional
Certification
- RAMP certified
References
References available upon request.
Timeline
Server
On The Border
02.2024 - Current
Catering Server
Heritage Hills Golf Course
06.2023 - 05.2024
Server
Mas Mexicali Cantina
10.2022 - 02.2024
Some College (No Degree) -
West Chester University of Pennsylvania