Alysson Julius
Stockton,IL
Summary
Detail-oriented professional with strong customer service skills. Experienced in processing transactions and managing customer inquiries efficiently. Committed to enhancing the customer experience. Orderly and offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
31
31
years of professional experience
Work History
Secretary
Wurster's Sales & Service
Stockton, Illinois
06.2026 - Current
- Answering the phone.
- Assisting walk-in customers.
- Computer work.
- Ordering needed parts.
Cashier
Sullivan Foods
Stockton, Illinois
09.2021 - 02.2026
- Processed customer transactions efficiently at Sullivan Foods.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to enhance customer service experience.
- Handled returns and exchanges according to store policies.
- Communicated promotions and special offers to customers effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
On-Site Specialist
Ricoh/FMH Hospital
Freeport, Illinois
06.2017 - 07.2020
- Responsible for all print requests for all 23 FHN locations.
- Answering phone calls for questions regarding print jobs, new user access requests, providing new toners needed, and helping to troubleshoot and/or fix printer problems.
- Responsible for ordering all needed supplies for the center.
- Responsible for all manual work needed for print requests: cutting, binding, padding, laminating, and assembling books.
- Creating new jobs in the Fiery Command Work Station for repeated, large-quantity jobs.
- Placing service calls in the system for printers that need a technician.
- Working in a fast-paced work environment, while consistently exceeding daily deadlines.
Cashier
Sullivan Foods
Stockton, Illinois
04.2016 - 06.2017
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service and resolved inquiries promptly.
- Maintained accurate cash drawer and balanced transactions at shift end.
- Trained new cashiers on register operations and customer service standards.
- Collaborated with team members to ensure smooth store operations.
- Handled returns and exchanges according to store policies effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
New Business Associate/Research Associate
Economy Insurance/ St Paul Insurance/ Metlife
Freeport, Illinois
02.1995 - 06.2006
- Processed and entered in all new business applications.
- Handled all money received.
- Responsible for daily bank deposits.
- Contacted agents for needed questions on applications.
- Processed MVR and CLUE requests.
- Called insureds to verify that the information was correct and up-to-date on their policy.
- Researched misapplied money to policies.
- Handled the monthly misapplied cash reports.
- Was the team lead for the new business cash application process.
- Traveled to different offices to teach new cash procedures.
Education
High School Diploma -
Freeport High School
Freeport, IL05-1995
Skills
- Phone etiquette
- Customer service
- Data entry
- Cash handling
- Inventory management
- Retail operations
- Effective communication
- Attention to detail
- Quickbooks
- Organization
- Problem solving
- Time management
- Adaptability
References
References available upon request.
Timeline
Secretary
Wurster's Sales & Service
06.2026 - Current
Cashier
Sullivan Foods
09.2021 - 02.2026
On-Site Specialist
Ricoh/FMH Hospital
06.2017 - 07.2020
Cashier
Sullivan Foods
04.2016 - 06.2017
New Business Associate/Research Associate
Economy Insurance/ St Paul Insurance/ Metlife
02.1995 - 06.2006
High School Diploma -
Freeport High School