Amanda Anguiano
Pensacola
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Merchandise Associate
TJX Companies
Morehead City
11.2025 - Current
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Resolved customer complaints efficiently and maintained service quality standards.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Childcare Provider
Self
Havelock
08.2020 - 10.2025
- Developed engaging lesson plans and activities for various age groups.
- Supervised daily activities and ensured safety of children in care.
- Provided nutritious meals and snacks following dietary guidelines.
Education
Associate of Arts -
Brenau University
Gainesville, GA 06.2016 - 07.2018
Tellico Plains High School
Tellico Plains, TNSkills
- Customer relationship management
- Returns handling
- Loyalty program promotion
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Conflict resolution
- Time management
- Interpersonal skills
References
References available upon request.
Timeline
Merchandise Associate
TJX Companies
11.2025 - Current
Childcare Provider
Self
08.2020 - 10.2025
Associate of Arts -
Brenau University
06.2016 - 07.2018
Tellico Plains High School