Amanda Crist
Fort Wayne,IN
Summary
Dedicated professional with a focus on effective communication, problem-solving, and attention to detail. Experience in managing residential properties, ensuring customer satisfaction . Committed to elevating operational standards and enhancing customer experiences.
Overview
8
8
years of professional experience
Work History
Property Manager
Renewing Management
Fort Wayne, IN
04.2022 - Current
- Managed daily operations of residential properties, ensuring tenant satisfaction and maintenance standards.
- Coordinated lease agreements and renewals, streamlining documentation processes for efficiency.
- Oversaw property inspections, identifying maintenance needs and coordinating timely repairs.
- Developed and implemented marketing strategies to attract new tenants, enhancing occupancy rates.
- Implemented tenant communication protocols, fostering a responsive environment for resident concerns.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
Pro Services Specialist
Lowe's
Fort Wayne, IN
05.2020 - 04.2022
- Provided expert consultation to clients on various aspects of their business operations, offering tailored solutions based on their specific needs and goals.
- Placed special orders for supplied needed by our Pro Services Customers
- Assisted in pulling product to fill orders and loading orders into the customer vehicles
- Cross train in other departments to assist when staffing vacancies needed filled
Delivery Driver
Marco’s Pizza
Fort Wayne, In
03.2018 - 07.2020
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and payments for accounting purposes.
- Navigated routes effectively to optimize delivery times and fuel efficiency.
- Assisted in training new drivers on company procedures and safety regulations.
Education
Bachelor of Science - Elementary Education
Indiana Univeristy Fort Wayne
Fort Wayne, IN05.2019
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Resolving customer related issues
- Providing solutions to customer matters
- Provide excellent phone and in person customer service experiences
Timeline
Property Manager
Renewing Management
04.2022 - Current
Pro Services Specialist
Lowe's
05.2020 - 04.2022
Delivery Driver
Marco’s Pizza
03.2018 - 07.2020
Bachelor of Science - Elementary Education
Indiana Univeristy Fort Wayne