Amanda Dominguez
Uniondale,NY
Summary
Dedicated, detail-orientated, efficient, Medical Administrative Assistant with successful experience in tackling patient-oriented tasks in fast-paced environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Versed in supporting high-volume administrative operations and fostering continuous satisfaction.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Complete Women's Healthcare
02.2018 - Current
- Manage high flow OBGYN front desk
- Answer multi-line phone system, route calls, deliver messages to staff and greet visitors.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Use EMR to schedule appointments for doctor visits and procedures.
- Complete disability and FMLA paperwork
- Assist coworkers and staff members with special tasks on daily basis.
- Manage phone and email correspondence
- Train new hires
- Maintain and update patient records for accurate, current medical histories.
- Conduct insurance verification and pre-authorizations and manage patient charts.
- Verified insurance coverage to prepare for upcoming patient appointments.
Dental Front Office Receptionist
East Meadow Dental
10.2017 - 08.2019
- Scheduled, rescheduled, and cancelled appointments as well as dental procedures.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Provided excellent customer service to create positive experiences and build patient trust.
- Pulled and filed patient's charts
- Scanned and faxed incoming mail as well as mailed out correspondence.
- Entered data and images of xray, payments and medical codes.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Associates Degree Liberal Arts & Science -
Nassau Community College
Garden City, NY05.2021
Skills
- Data Entry
- Clerical Support
- Multi-Line Phone Systems
- Patient Flow Management
- Proficiency in Medical Management Systems
- File Maintenance
- Patient Care and Confidentiality
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Complete Women's Healthcare
02.2018 - Current
Dental Front Office Receptionist
East Meadow Dental
10.2017 - 08.2019
Associates Degree Liberal Arts & Science -
Nassau Community College
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