Amanda Grant
Madison
Summary
Dedicated administrative professional with strong communication skills and attention to detail. Proven ability to maintain accurate records, process invoices efficiently, and support operational success. Committed to providing exceptional service and fostering a safe, organized work environment.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Doyle Farms, Inc. Diesel Service & Repair
Lee
01.2010 - Current
- Organized client files and maintained accurate service history records to enhance operational efficiency.
- Processed invoices and ensured timely payments to support billing operations.
- Addressed customer inquiries and provided detailed information about services and pricing options to improve client satisfaction.
- Responded to phone calls and emails to provide accurate information about services and pricing.
- Enter data into spreadsheets using Microsoft Excel or other similar programs.
- Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Provide feedback for business decisions and aid the purchasing process of semis, tractors, and various equipment.
- Ensured safety protocols were followed to maintain a safe work environment for staff and customers.
Farm Managers Assistant
Grimmway Farms
Lee
12.2019 - 02.2023
- Managed daily operations of crop production and harvesting activities.
- Coordinated planting schedules and resource allocation for various crops.
- Assisted farm manager in developing crop rotation plans to enhance yield.
- Implemented safety protocols to ensure compliance with industry regulations.
- Implemented health and safety training courses within farm staff.
- Supervised staff training and development in agricultural best practices.
- Monitored soil health and crop growth through regular assessments and adjustments.
- Collaborated with suppliers to source quality seeds and farming equipment.
- Maintained accurate records of farm activities, inventory, and equipment maintenance.
- Developed successful record keeping strategies to achieve efficiency throughout the farm.
- Coordinated communication with accounting team, agronomists, mechanics, harvest crews, and other entities to clarify objectives.
- Overseen contract labor hours and payment.
- Prepared detailed instructions and paperwork for contract labor, supplying necessary products for task completion.
- Delegated tasks to seasonal workers and supervised completion of duties and responsibilities.
- Supported delivery, cooking, and application of composting process to produce organic fertilizer.
- Created, maintained, and performed internal audits.
Waitress
O'Neals Country Buffet
Madison
05.2017 - 11.2019
- Provided exceptional service to customers, ensuring a positive dining experience.
- Served beverages and refilled items promptly while efficiently clearing tables to maintain a smooth workflow.
- Maintained the cleanliness and upkeep of assigned tables in the daily designated serving area (up to eighteen tables at once).
- Ensured food safety and cleanliness standards were met, contributing to overall health compliance.
- Performed weekly 'deep cleaning' tasks to ensure efficiency and safety.
- Organized and stocked server areas with essential supplies to support efficient service. with needed supplies before, during, and after shifts.
- Managed the exchange of money with accuracy and attention to detail. of money with discretion and integrity.
- Provided assistance to owner during catering engagements to ensure smooth operations. and kitchen staff with catering engagements.
Pharmacy Technician
North Florida Pharmacy of Madison
Madison
01.2015 - 01.2018
- Interpreted, processed, and prepared medication orders through the supervision of the pharmacist.
- Maintained open communication with patients, healthcare providers, and pharmacists throughout the prescription fill process to facilitate clarity and understanding.
- Worked with insurance companies, social workers, and medical staff to process claims, resolve discrepancies, and obtain payment.
- Conducted daily drug inventory audits, purchased medication from the manufacturer, and balanced the register to ensure accurate financial operations.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Performed a wide range of pharmacy operations with a strong commitment to integrity, accuracy, and quality.
- Delivered prescription medication and medical equipment to patients' homes and local assisted living facilities to ensure timely access to care.
- Performed custom fittings for durable medical equipment such as, braces, compression stockings, and diabetic shoes.
- Clarified specific directions from the pharmacist to the patient, including dosage changes and allergy information.
- Maintained a clear understanding of all computer programs utilized throughout the pharmacy.
File Clerk
Suwannee River Supply
Madison
02.2013 - 05.2016
- Developed organizational filing systems for confidential employee records and reports, enhancing operational efficiency and traceability.
- Processed and organized financial documents, including contracts, expense reports, and invoices.
- Supported file management by organizing documents and maintaining billing records.
Education
Associate of Arts - Liberal Arts And General Studies
North Florida Community College
Madison, FL05-2018
Advanced Associates of Science in Biblical Theology - Theology
Covenant Bible College & Seminary
Madison, FL05-2017
Certification of Pharmacy Technician Program -
North Florida Pharmacy of Madison
Online03-2016
High School Diploma -
Corinth Christian Academy
Jasper, FL05-2014
Skills
- Microsoft Excel
- Invoice processing
- Record keeping
- Filing
- Administrative support
- Bookkeeping
- Multi-tasking
- Problem Solver
- Quick learner
- Strong communication skills
- Attention to detail
- Strong work ethic
Timeline
Farm Managers Assistant
Grimmway Farms
12.2019 - 02.2023
Waitress
O'Neals Country Buffet
05.2017 - 11.2019
Pharmacy Technician
North Florida Pharmacy of Madison
01.2015 - 01.2018
File Clerk
Suwannee River Supply
02.2013 - 05.2016
Administrative Assistant
Doyle Farms, Inc. Diesel Service & Repair
01.2010 - Current
Associate of Arts - Liberal Arts And General Studies
North Florida Community College
Advanced Associates of Science in Biblical Theology - Theology
Covenant Bible College & Seminary
Certification of Pharmacy Technician Program -
North Florida Pharmacy of Madison
High School Diploma -
Corinth Christian Academy