Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Chalice Farms
Albany, OR
09.2023 - Current
Delegated work to staff, setting priorities and goals.
Cultivated a positive work environment promoting teamwork.
Addressed concerns and feedback promptly to enhance customer satisfaction.
Coordinated with HR to recruit, train, and retain staff.
Monitored and maintained inventory levels, ensuring optimal stock availability.
Maintained up-to-date knowledge of industry trends and best practices.
Guided team members in achieving professional development goals and fostering growth.
Identified performance gaps, delivering consistent feedback and coaching to drive improvement.
Maintained organization and up-to-date records for back of house and METRC.
Performed opening and closing duties, including cash handling.
Ensured store cleanliness and adherence to safety standards.
Shift Leader
Chalice Farms
Albany, OR
08.2022 - 09.2023
Maintained positive working relationship with fellow staff and management.
Evaluated operational performance using key performance indicators (KPIs).
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Provided leadership and oversight to maintain optimal levels of productivity and customer satisfaction.
Managed assignments distribution among team members, oversaw operations progress, and validated task accomplishment.
Caregiver
Family Resources Home Care
Corvallis, OR
12.2021 - 06.2022
Organized oral medications for clients following dosage and schedule requirements.
Fostered positive relationships with clients through active listening skills.
Provided companionship and emotional support to clients.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Maintained detailed records of services performed on clients.
Assisted clients with maintaining good personal hygiene.
Helped clients get in and out of beds and wheelchairs.
Product Specialist
Homegrown Oregon
Albany, OR
09.2020 - 12.2021
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Participated in weekly team meetings to discuss goals and strategies.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Maintained knowledge of sales and promotions, return policies and security practices.
Ensured store cleanliness and adherence to safety standards.