Manager Brushes
Bruchi's Cheesesteaks & Subs
Spokane
03.2018 - 03.2021
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.