Amanda Farris
Ellensburg,WA
Summary
Aspiring healthcare professional with experience as a Behavioral Health Technician and a Patient Services Representative. Can effectively coordinate between patients and healthcare professionals. Strong commitment to contributing to a positive environment that supports the health of its patients.
Overview
1
1
year of professional experience
Work History
Patient Services Representative
Central Washington University Health and Counseling Clinic
Ellensburg, Washington
05.2023 - 12.2023
- Assisted with patient registration, insurance verification, and appointment scheduling.
- Resolved customer complaints in a courteous manner while adhering to company policies.
- Performed administrative duties, such as filing documents into the electronic health record system.
- Maintained confidentiality of all patient information according to HIPAA regulations.
Behavioral Health Technician
The Emily Program
Seattle, WA
09.2022 - 04.2023
- Completed patient reports daily and submitted to management for evaluation.
- Established and maintained professional working relationships with clients, staff and public.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Assisted with execution of client activities and supervision of support groups.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Education
Bachelors of Arts - Psychological Sciences
Whittier College
Whittier05.2022
Some College (No Degree) - Pre-Nursing
Yakima Valley Community College
Yakima, WASkills
- Interpersonal skills
- Effective communication
- Patient management
- Detail-oriented
- Empathy and compassionate care
Volunteer Experience
- Volunteered at Kittitas Valley Hospital in Pediatrics and Hospice.
- Read to children as part of the "Reach Out and Read" program while they waited for their appointment.
- Provided comfort and respite to folks utilizing the Hospice program.
Timeline
Patient Services Representative
Central Washington University Health and Counseling Clinic
05.2023 - 12.2023
Behavioral Health Technician
The Emily Program
09.2022 - 04.2023
Bachelors of Arts - Psychological Sciences
Whittier College
Some College (No Degree) - Pre-Nursing
Yakima Valley Community College
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