Zakiyya Charles

Highly organized and effective patient services representative with a strong history of medical office operations and fulfilling role responsibilities. Skilled at providing patient outreach and communications with a particular ability to diffuse complaints and calm concerns.

Building strong relationships with clients. Working at a good pace to meet the customers, department and store expectations. Responsible for knowing product knowledge to better assist clients with a variety of questions. Also having strong knowledge of a variety of brands. Being able to help with display arrangements and stocking.

Performing a variety of job duties throughout department store locations
Typical work days include greeting customers, stocking shelves, organizing displays, taking inventory, and assisting in sales.

Providing correct information to customers, sales, cash/debit/credit/check handling, and cleaning all areas.

Assistance with providing great customer service
Respond to physician offices on assisting to educate them on claim denials and rejected claims

Deliver quality customer service while maintaining a store is clean, safe, and stocked with the products our customers need
Being friendly, professional and responding quickly to customer and associate needs
Ensuring merchandise is stocked and presented appropriately for customers
Engaging in safe work practices and encouraging others to do the same.

Providing each customer an awesome experience rather over the phone or in person. Understanding the needs of each important project. Multitasking with different machines. Designing business cards, post cards, posters and also flyer's . Handling each order in a timely matter. Also helping customers with shipping packages through UPS.