Claudia Ballesteros
Woodland,CA
Summary
Organized, punctual, and Hardworking individual with
over 4 years of administrative experience. With 2 years of Certified Nursing Assistance experience working in Nursing Homes and Assisted living centers. Strong multi-tasking skills and Courteous in all interactions with parents, patients, and colleagues. Seeking to take the next career step in healthcare to dedicate my passion for helping others.
Overview
6
6
years of professional experience
Work History
Patient Services Representative
CommuniCare Health Services
Davis, CA
09.2023 - Current
- Provided excellent customer service at all times while interacting with customers.
- Scheduled follow-up visits as needed based on physician instructions.
- Checked-in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage.
- Resolved customer complaints in a courteous manner while adhering to company policies.
- Compiled daily reports on number of patients seen, services rendered.
Camp Counselor
YMCA Child Development Center
Woodland, CA
06.2024 - 08.2024
- Assisted in developing weekly lesson plans for various age groups.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Tracked attendance, checking off present individuals.
Attendance Clerk
Woodland Joint Unified School District
, CA
09.2019 - 05.2023
- Checked and recorded student attendance, including tardiness, absences and vacation time.
- Managed confidential files containing sensitive information related to student attendance records.
- Assisted organizational efforts by filing, entering data and answering phones.
Sales Associate/Customer Service Representative
Metro PCSInc
Woodland, CA
05.2019 - 08.2019
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Dominguez High School
Compton, CA06-2004
Skills
- Communication
- Customer service
- Problem solving
- Organization
- Filing
- Computer proficiency
- Teamwork
- Compassion
- Bilingual (English & Spanish)
- Direct patient care
- Healthcare
- EPIC
- ECW
Timeline
Camp Counselor
YMCA Child Development Center
06.2024 - 08.2024
Patient Services Representative
CommuniCare Health Services
09.2023 - Current
Attendance Clerk
Woodland Joint Unified School District
09.2019 - 05.2023
Sales Associate/Customer Service Representative
Metro PCSInc
05.2019 - 08.2019
High School Diploma -
Dominguez High School