Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Garrett

Amelia

Summary

Detail-oriented professional with proven success in customer service and transaction accuracy. Recognized for strong problem-solving skills and effective team collaboration, ready to enhance customer satisfaction and operational efficiency.

Overview

18
18
years of professional experience

Work History

Crew Member

Cone Zone
Cincinnati
02.2017 - 10.2022
  • Provided exceptional customer service in a fast-paced ice cream shop.
  • Engaged with customers to promote daily specials and menu items.
  • Resolved customer complaints in a professional manner.
  • Prepared and served a variety of ice cream flavors and desserts.
  • Operated point-of-sale system to process transactions accurately.
  • Assisted in training new crew members on operational procedures.
  • Managed inventory levels for supplies and ingredients effectively.

Payment Processor

IRS
Covington
02.2005 - 03.2016
  • Processed high-volume payment transactions accurately and efficiently.
  • Processed payments for customers in a timely manner, ensuring that all deadlines were met.
  • Verified customer account information prior to processing payments.
  • Managed data entry for payment records using advanced software systems.
  • Resolved discrepancies in payment processing through effective communication.
  • Ensured adherence to internal procedures when processing payments, such as double-checking invoices for accuracy.

Education

Certificate of Technical Studies - Business Accounting

Great Oaks
Milford, OH
05-2025

Certificate of Technical Studies - Accounting

Great Oaks
Milford, OH
04-2025

High School Diploma -

Oak Hills High School
Cincinnati, OH
05-2000

Certificate of Technical Studies - Business

Diamond Oaks Vocational
Cincinnati, OH
05-2000

Skills

  • Customer service
  • Sales transactions
  • Payment processing
  • Inventory management
  • Data entry accuracy
  • Netsuite experience
  • Training and development
  • Attention to detail

Timeline

Crew Member

Cone Zone
02.2017 - 10.2022

Payment Processor

IRS
02.2005 - 03.2016

Certificate of Technical Studies - Business Accounting

Great Oaks

Certificate of Technical Studies - Accounting

Great Oaks

High School Diploma -

Oak Hills High School

Certificate of Technical Studies - Business

Diamond Oaks Vocational
Amanda Garrett