Amanda LaCroix
Painesville
Summary
Bachelor’s Degree in Nursing; Ohio Board of Nursing Multistate license American Heart Association- BLS certified American Heart Association-ACLS certified Hands-on professional proudly offering extensive expertise in nursing field. Well-rounded and personable Utilization Review Nurse talented in reporting, records oversight and performance improvement.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Zoll Life Vest
07.2018 - Current
- Conduct personalized training sessions for patients and families on the correct and safe usage of the Life Vest.
- Manage the programming of Life Vests for patients as per physicians' orders, ensuring optimal treatment results and prioritizing patient safety.
- Provide convenient and efficient Life Vest services by traveling to patient homes and healthcare facilities.
- Ensure comprehensive understanding by reviewing all necessary paperwork with patients.
- Maintain swift and accurate documentation by transmitting signed copies of Patient Agreements and WEAR checklists to ZOLL within 24 hours of assignments.
- Enhance patient understanding and adherence by developing and implementing impactful education materials and training programs.
- Foster seamless coordination of patient care by collaborating with interdisciplinary teams, including physicians, nurses, and healthcare professionals, contributing to optimal treatment outcomes.
Registered Nurse, RN
Atrial Fibrillation & Heart Rhythm Center; Cardiac Electrophysiology
11.2016 - Current
- Collaborate with the electrophysiology team to develop and implement individualized patient care plans, and provided ongoing evaluation and adjustment of care as needed
- Develop and implement a streamlined data entry process, resulting in increased efficiency and reduced errors
- Educate patients and families on the risks, benefits, and expected outcomes of cardiac electrophysiology procedures and treatments, as well as post-procedure care and lifestyle modifications
- Assist with quality improvement initiatives and research studies related to cardiac electrophysiology, and participated in ongoing professional development to stay current with best practices and advancements in the field.
- Perform prior authorization review of services requiring notification.
- Evaluate medical guidelines and benefit coverage to determine appropriateness of services.
- Obtain authorizations from multiple insurance carriers for various levels of care.
- Submit cases for criteria failures and help facilitate resolutions and approvals.
- Supervised and maintained all utilization review documentation through Availity Essentials.
Education
Masters of Science FNP (MSN) -
The Youngstown State University
Youngstown, OHBachelor of Science in Nursing (BSN) -
The University of Akron
Akron, OH12.2023
Associate of Nursing (RN) -
Lakeland Community College
Kirtland, OH05.2022
Skills
- Case Management
- Utilization Review
- Medical Necessity Evaluation
- Quality Improvement
Membership
- Heart Rhythm Society
- American Nurse Association
- National Student Nurse Association
References
References will be provided upon request
Timeline
Patient Service Representative
Zoll Life Vest
07.2018 - Current
Registered Nurse, RN
Atrial Fibrillation & Heart Rhythm Center; Cardiac Electrophysiology
11.2016 - Current
Masters of Science FNP (MSN) -
The Youngstown State University
Bachelor of Science in Nursing (BSN) -
The University of Akron
Associate of Nursing (RN) -
Lakeland Community College
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